Engage Your Customers with Your Telephone Message During The Hold

Customers calling for a query or information are the most potential for business. That’s why the business sector focus to provide excellent support service to their customers. It’s essential to engage your customers over a call mainly during the hold. As the process of waiting on hold can be difficult for callers, particularly if they’re contacting a company for the first time. If they get welcome greetings from the company during hold message; they will wait to get connected with the concerned person.

In case, nothing is playing while they wait on hold, they could assume they have been disconnected and hang up. So there might be possible, they will pick up the phone and call a competitor. This will leads to loss of the potential customer. Telephone on-hold messages (THM) add a powerful extra dimension to your company telephone communication channel and engage your callers from the outset. Also, THM helps in promoting your products and services which further aid you to win business and keep existing customers well-informed. In this update will give a brief of how THM can engage your callers during the hold time & also provides them with better customer support interface.

Warping time perception:

THM change the perception of callers, making them believe that there wait time is less comparative to actual wait time. As per studies of THM deduce that the callers who listened to THM through a 30-second wait believed they’d only been on hold for 15 seconds. On contrary callers placed on hold without THM felt that same 30-second wait lasted much longer for  90 seconds.

Enhance Customer Relations:

THM gives you an opportunity to strengthen your relationship with your customer. As it helps in developing a customer-centric approach, that will present an attitude of care and attentiveness towards callers on hold which will make them feel that their Call matters to the organization.

Building brand identity:

THM let you create a powerful first and consistent impression of your brand to the callers. With this callers tend to connect with you effectively. As you’re offering dependable and robust support to your sales efforts.

Managing anxiety:

Telephone message has the power to entertain & divert the attention of your caller during the hold. That’s why it’s so important that you “get” your audience. Pick up the right message for hold, and your callers won’t mind the wait time so much. Whereas blank hold time will make them much more unpleasant to deal with when they reach the concerned person.

For more latest update on Telephone Hold Message stay connected with us!

How Safety Videos are Beneficial for Your Organization

Studio 52 has been working on safety training videos since 1977, to help employers reduce on the job accidents and injuries.

Our group of safety professionals has produced safety training videos for many different types of employers in a host of different industries. The emphasis of safety training video is to educate employees on basic safety skills & awareness.

Leading brand Grey wolf international, part of Precision Drilling Corporation implies video safety training for their employees. Afterward, deduce that the video-based safety training initiative proved to be a resounding success for their organization.

In this update, we will share a brief insight into how safety videos are beneficial for your organization.

It will surely help you to understand why safety video is a must for your workplace.

• Better Understanding

With the safety video, there will be a better understanding of the safety measures & protocols that employees need to follow at the workplace.

Safety Training Videos campaign is highly effective because:

• Videos are an engaging form of content.
• Live demonstration of safety concept is possible
• Employees can learn quickly.
• Videos are easy to memorize.

• Ease for employee/Employee flexibility:

Safety training video gives employees the flexibility to conduct a training session as per their convenience. In this way, their daily working won’t get disturbed which likely to happen with the live session.

• Economical:

Safety videos are easy and cost-effective to produce as comparative to live training session as it eliminates the additional cost of a facility.

• Remove Location Dependency

With safety video, you can remove the dependency on location, as employees can access videos anytime, anywhere without any location constraints.

This is beneficial for those organization having multiple branches, and they can provide safety videos to their employees for the training session.

For more such updates on safety training videos stay tuned to http://studio52.tv/video/safety-training-video/.

Key Reasons to Use Timelapse Videos for Demolition Projects

Construction timelapse videos not only act as ideal ways to inform the world about the quality of your demolition work but can also be reference points for future projects. While many cameras and smartphones now come equipped with time lapse features, recording for longer hours can be a difficult task with them. That’s where highly advanced, power efficient timelapse construction cameras can come to your rescue. You can click excellent quality images and videos effortlessly with them.

Business benefits of timelapse videos are varied. From documenting video surveillance to offering a live camera view of the demolition work – everything can be captured in timelapse videos to great effects. Wondering how this matters?

Demolition is often the key part of any remodeling or pre-construction work. Images showing the demolition of constructions using necessary means taken at certain intervals can be played back as part of timelapse videos. Here’re the reasons why you should use timelapse construction cameras for demolition projects.

1. Safety of the workmen and surrounding environment is one of the key concerns of any demolition project. Regardless of the type of demolition work, utmost care and consideration has to be exercised in all aspects to ensure safety of the surrounding environment. Installation of timelapse construction cameras at the sight can ensure safe and efficient undermining, shifting or razing of the builds.

2. Strategic positioning of timelapse construction cameras can ensure capturing everything that is required. This may include operation of machinery, and movement of workers, among others. This incredibly helps in monitoring the required speed of work to ensure its timely completion.

3. From a marketing standpoint, professionally edited timelapse videos of demolition work can provide the investors and customers with live view of the site. It helps in establishing trust and brand identity.

4. While demolition projects often act as the initial phases of remodeling works, at times, retaining some past elements may be required. The reason can be anything – from preserving the significance of cultural heritage builds to constructing an identical build to the earlier one. Timelapse videos of the demolition project help in such preservation tasks.

But that’s not all. These videos have some marketing and publicizing benefits too. Wondering what the real deal is? Here’s what they bring to the table.

1. A customized web link to timelapse videos can be viewed from anywhere through client login by the investors. This greatly helps in assuring those who have invested their hard-earned money in the project about on-schedule demolition.

2. Daylight snapshots, taken after certain intervals, can be edited, saved and released through social media channels to attract prospective customers.

3. Addition of demolition or construction timelapse videos as an inherent part of your service can depict your expertise to impressive effects.

The best thing about timelapse videos of demolition works is people can actually see what’s going on. This isn’t only a great way to engage customers but can be strategically used to generate publicity and public interest as well. Timelapse videos also work notably well at trade shows to build trust among booth visitors.

If you’re planning to use timelapse video production for your demolition project as well as construction work, don’t hesitate to contact Studio 52 today. Our team of adept professionals will be happy to help you.

5 things you need to know while photographing corporate events

There’s no denying it that capturing a compelling corporate event can be a daunting task. After all when people are networking they don’t want to be troubled with a camera following them. Corporate events can be of various types – from conferences, sales events to receptions and parties. The challenge lies in creating a compelling coverage because a monotonous one doesn’t just reflect poorly on your brand, it can also hurt registrations. While there are myriad ways to photograph corporate events, hiring professional event coverage services like the one at Studio 52 can help to get the job done professionally.

But whether you hire professional services or decide to shoot yourself, here are some important tips to get the right hook:

TIP 1: Choose the right equipment

Corporate event photography doesn’t need lots of fancy equipment. Instead, it needs a perfect blend of the right gears. Usually, an external power flash with reflector or diffuser, full frame DSLR with a moderate range zoom, memory cards and spare batteries are good for the job. However, there are other details that need to be taken care of. If the event takes place in a large hall, a telephoto lens is a must. If it’s a compact venue, then a wide is essential. A second body camera is usually suggested for more serious corporate event photography to avoid switching lenses regularly.

TIP 2: Study the location

Analyzing the lighting conditions and scouting the location beforehand plays a crucial role. Visit the venue prior to the event to get a clue of where are you going to shoot. Whether it is evaluating the lighting conditions, checking client guidelines, stage setup, speaker podium layouts or size of the venue, you have to ensure everything is in place. In case you can’t visit the venue before the event, arrive few hours before to gather the information and set-up accordingly.

TIP 3: Creative with Composition

The foremost priority is to get creative with composition to get a variety of images, perspectives and interesting angles. For instance, a wide aperture with fast shutter speed for the key speakers, or keeping the aperture small with a deep depth of field for group shots can help. If there are floral arrangements, you can shoot between them or use them as foreground. If it’s at a restaurant, take a picture with as many POV’s.

TIP 4: Focus on shots for marketing

Corporate event photography is an investment for marketing a brand or company. Images play a crucial role for customers to determine the value and reputation of a brand. While focusing on the faces of attendees is positive and powerful, it’s also important to focus on abstract shots and varied angles that can be used for branding and marketing purposes. Avoid eating shots, take as many interaction and close-up angles, incorporate the company logo, establish the venue clearly and make sure to keep the client guidelines in mind before every shot.

TIP 5: Quick edit, fast delivery

In today’s fast-paced life, speed is the name of the game. After 2-3 days, people forget about the event and the images can be unusable. You should make sure that once the event is over you edit the images and deliver them fast to your client. Quick work always pays off.

So pick your camera, follow these tips or choose a reputed production agency like Studio 52 to make your next event a memorable and successful one.

5 ways 2D/3D animation videos can take your business to the next level

Animated videos deliver real value to your customers in a new and engaging format. But creating these videos for business is tricky. You have to keep the brand message clear amidst all the characters and storytelling. This is where Studio 52, a leading animation video production company, steps in. With our extensive range of animation services, we can give your business the much-needed competitive edge.

Wondering how you can use our services? 5 ways our animation can give you best results:

Connect with the Brand: You may be planning to set up a new hotel, or adding a new wing to your present office. But mere texts and graphical presentations may not help in bringing the stakeholders aboard. That’s where a 3D animation studio can help. Create an animation that details the striking features of your planned hotel. Or, plan a 3D architectural walkthrough of the new office wing, highlighting the benefits. Seeing it in the animated form would make your stakeholders connect with the brand. It would give them a prior glimpse even before its existence becomes a reality.

Decode Complex Concepts: One of the best features of animated videos is that they are a great way to decode a complex concept. Imagine a scenario where you plan to erect a building. You can have animations for every floor, elevation, critical areas, landscape etc. A simulation of the building as it would be in real life can help in understanding the various stages better. In addition, animated videos are short. With decreasing attention spans, such videos quickly connect with your viewer and give them the information they need in a crisp, concise and fun way.

Enhanced safety: In construction and manufacturing industries, detailed 2D/3D animation can help enhance employee awareness of safety precautions. With our 3D and 2D animation studio videos, we bring realistic visualization indicating the significance of a safe working environment. From handling and transferring material and equipment safely, to proper use of protective gear, lots can be explained effectively with animation.

Cut costs: Imagine you need to make changes to your end product after completion? Not possible right? But when you use 2D or 3D animation at the design stage, you can easily visualize the results and take your final pick before starting work on the project. This helps to cut costs for that additional spending on the changes.

Impress clients: You can use 2D and 3D walkthroughs along with animated videos to impress your prospective buyers. You can do this by letting them have a good understanding of the floor design, decorations, furniture arrangements and suitable colours even before the actual construction is finished. This visual understanding would help them in their decision-making process.

If you want to know more about how an experienced animation video production company can empower your business, reach us now.

Getting shooting permission in the UAE made easy by Studio 52

When Tom Cruise swung from the Burj Khalifa for his blockbuster Mission Impossible we witnessed that UAE had peaked as a hotspot for Film Shooting. But that iconic scene set in Dubai was just a sign of things to come. Over the last two years UAE is a favored destination to shoot some high profile movies. A wide range of shooting locations combined with urbane infrastructure makes it a top-choice for most Directors. The list includes Star Wars VII, Fast and Furious 7, Dabangg, Happy New Year and Airlift.

Why UAE?

Wondering what makes filmmakers, ad makers and others rush to UAE?

Here’s what the desert country offers:

• From mosques, plush malls, skyscrapers and fancy hotels to desert, beach, and racing tracks, UAE ‘s locales are a perfect backdrop for Film shooting.
• If you need sunny weather, you can come here at any time of the year.
• To support and promote creative production in the UAE, the UAE government has established a special zone. Abu Dhabi’s twofour54 and Dubai Media City are two such incentives to encourage filming here.

Why do you need Studio 52?

Why wait? Choose UAE as your next shoot destination. But getting the required shooting permission in UAE isn’t easy. The law requires you to hire a local production company, who will obtain the permits on your behalf. Wondering why this matters? Because that’s exactly where Studio 52 can help.

When you hire Studio 52, you will need to give us:

• The details of your production
• The category your production belongs to
• Your scripts, storyboards, treatments, and series synopsis
• Location list
• Passport copies of the crew

Be it adherence to the laws or paying the requisite fees, we’ll do it all to get the license to film shooting on your behalf. From time to time, new filming permit requirements may be added to the old list. We always stay updated on any such new additions and/or amendments. Thus, hiring Studio 52 means adhering to all legal requirements in terms of your shooting permission in UAE.

What else can we do?

We can do much more than helping you get your license to film shooting in the UAE. Our other services on offer include:

• Aerial Filming Permit
• Ground Filming Permit
• Location Scouting
• Production Manager (English and Arabic)
• Location Manager
• Booking and Renting of Equipment
• Negotiation with Location Owners

With our experience of being 40+ years in business, we can offer you excellent quality audio and video services to complement your film shoot.

At Studio 52, we are equipped with an excellent team of experts. Just let us know what you need and we would be happy to help. We are not just your facilitator in getting your shooting permissions in UAE. You can trust us to walk that extra mile to ensure your project is done efficiently.

How Studio 52’s Telephone Hold Message Service Helps Your Business

Did you know 88% of callers would stay on the line if on hold messages gave them product information?

Telephone on hold messages is the most effective solution to retain your customer in any situation. Whether it’s to inform, educate, request, entertain or even advertise; a bridge of good communication will keep the things on. Yet, a majority of businesses falter with their on hold messages. From poor music and bad audio or content, they often end up driving their customers away. And worse, they even don’t realize this huge loss of business!

Wonder why this matters? A study revealed 75% of customers, after experiencing a bad on-hold experience, abandon a call. They don’t call back, and instead, take their business to a competitor. Thus, the business loses a potential loyal customer. This makes it essential to have a great on hold strategy for any business. With its telephone hold message service, Studio 52 ensures caller retention, satisfied customers, and much more for your business.

Here’s how Studio 52’s on hold messages with the perfect blend of professionalism and personal touch can help your bottom-line:

Developing brand identity: We, at Studio 52, understand the importance of building a brand identity by engaging the customers. We also understand that every brand is unique in its own way and thus, needs customized on hold messages. For instance, if you’re a hotel brand, your messages need to be different from that of a construction business. We offer you highly professional and appropriate on hold messages that informs and encourages your callers to know more about your business and stay on the line.

Promoting other products/services: On hold messages are a great way to let the callers know about your special offers and/or relevant products/services. If you’re a car rental company, we create messages focusing on special offers on larger vehicles, navigation systems, safety features etc. If you’re a hotel brand, our customized messages talk about special offers on premium suites or on group bookings etc. This way, our on hold messages inform our callers about additional products. For any business, such add-on sales give a big boost to the bottom-line.

Creating an emotional bond with the callers by highlighting special achievements: Special achievements like supporting the community, organizing special events for kids, or the recent awards you’ve received heavily promote brand identity. They engage people better and support your cause. We understand this human psyche, and have crafted our on hold messages accordingly to build a strong emotional bond with your callers.

Appropriate music on hold: We understand that appropriate music on hold can go a long way when it comes to caller retention. All our on hold messages feature professionally selected music that’s sure to keep the callers attention on the line.

No silent holds: Silent holds mean being neglected, which leads to annoyance and finally, abandoning the call. Before creating on hold messages, we properly study the target customers of our clients based on their age, gender, lifestyle, and preferences etc to deliver the perfect result. That’s why our hold music for businesses ensures the caller stays on the line.

Before delivering the final pieces of on hold messages, we test everything in terms of our client’s guidelines. We understand that customized and targeted hold music for businesses boost sales, add-on customers and referrals. That’s why each of our on hold messages is carefully crafted to meet our clients’ unique needs.

Go ahead and call Studio 52 today to see how appropriate on hold messages can help drive your sales and revenue. If you’ve a system already in place but you’re not satisfied with the results, contact us and we’ll be happy to fix it.