WHAT IS THE PRUDENT CHOICE THESE DAYS TO KEEP CUSTOMERS FROM HANGING-UP?

Any company, regardless of size should always endeavor to achieve quality customer service. This ensures that you can retain the customers you have but also makes it easier to attract new customers through your reputation. A rising frustration for customers is poor communication, most notably frustrating phone call quality. It a good rule of thumb to make sure that any and every call that is being transferred, or waiting to be connected needs to be put on hold. While on hold, there needs to be something to signify that the call is still connected. This can be either a on-hold message, or music. Music is still a valid choice, but it can be difficult to find music that is suitable. Why not take this lull in the call to add an on-hold marketing message? This is a perfect way to further convey your message to the appropriate audience, but also helps alleviate any frustration on the customers part as they are not idly waiting, they are still receiving information.

In today’s age, it can be prudent to have your calls answered digitally. This is known as Interactive Voice Response or IVR. Having an interactive voice response system allows you to handle your calls effectively and drastically reduces any wait time for your customer. But an IVR system is only effective, if the voice quality is good. This means that the audio quality needs to be clear and crisp. All recordings need to have been recorded by quality artists, speaking in a polite and clearly pronounced manner. An IVR system should include an IVR voice mail. This makes sure that no customer leaves the phone call in complete frustration, there is no disconnect and no business is lost.

A prudent choice is to choose a company with a stellar reputation in IVR production. The leading choice has to be Studio 52. They specialize in IVR production in Dubai and the Middle East, but their skills can be utilized world-wide. They offer a completely professional service which is evident by what is on offer. Studio52 offers the greatest IVR system in Dubai and UAE. They are responsible for the complete IVR production for a variety of prestigious companies world-wide, including Etisalat, Abu Dhabi Commercial Bank, National Bank of Kuwait, Qatar National Bank and more. A prime reason they are such a popular choice as they offer a superb quality production with serious attention to detail, including ensuring consistency and sticking to the delivery schedule. Having the ability to go to one source for a complete IVR solution allows the process to be streamlined and consistent and allows the process to be monitored, thus allowing a completely bespoke service.

For all your IVR service needs, Studio52 is the perfect choice evidenced by their client list and their track record in all areas of audio services.

YOUR AGING AND EXPERIENCED WORKFORCE IS RETIRING – HOW WILL YOU CASCADE THEIR KNOWLEDGE TO NEW RECRUITS?

As the world’s largest oil producer, the Middle East employs thousands of people to work in the dangerous but financially rewarding oil and gas industry. For many decades, men have been going to work in a potentially hazardous environment, all to support their families.

Even today, this dynamic hasn’t changed. But what has changed is the workforce. The oil and gas industry, alongside plants and refineries, need to prepare for the loss of the aging and experienced workers. We are about to lose a number of our finest employees to retirement, and we have to make way for new employees.

However, employers have some trepidation, and it’s not unfounded. The new workforce is one which relies heavily on technology. And while the gas and oil industry itself is full of technology to control everyday operations, its health and safety procedures generally are not.

So how do we cascade the health and safety knowledge of those employees before us to new recruits in a far more modern way? How we do capture the essence of what was learnt from a handbook and practical experience, into an easy-to-learn module that new workers will understand?

We use safety training videos, Equipment Handling Videos, Lessons Learnt Videos, Testimonial Videos, and plenty of them.

Safety Induction Videos

The best induction safety video is the one that clearly communicates minimum safety requirements and expectations to the visitors and employees of the company in the most effective and shortest duration. Company such as Studio 52 here in Dubai and the wider Middle East can help. The goal is to let the existing, experienced workforce translate their experience, knowledge and history into video which is easy to learn from.

Safety induction videos are by far the most important videos your workplace can organize to have created. The job of an Employee Training Video Production Company such as Studio 52 is to paint a picture of your workplace and its health and safety procedures. This is all to benefit several generations of workers to come.

Don’t confuse a safety induction video with an official health and safety video, however. This is only the beginning of several safety and training videos your workplace within the oil and gas industry needs.

Workplace safety videos

It can be easy to get complacent and rely heavily on your senior staff members to know what they are doing, and to keep doing it. But what happens when those staff members, the only ones who know their department well, are set to retire?

How are you supposed to effectively train new staff members in the years to come, if that one person was the only staff member who knew everything there was to know about a particular area or machine?

Oil and gas industry health and safety is of the utmost importance. One wrong move within your department can end in serious injury, or even death.

You can prevent workplace injuries and fatalities by investing in safety training materials.

Oil and gas training in Dubai and surrounding areas is generally completed with several handbooks, hands-on experience and qualifications. Training is a huge part of the industry. But with technological advances, it’s time to add a new element – workplace safety videos.

Don’t let the experience and knowledge leave your workplace with a retiring staff member.

Spend time with them to find out all they know, and turn that knowledge into a comprehensive video, or series of videos, that make sense to a wide variety of employees.

Of course, this is not easily achievable by yourself. That is why it’s important to utilize the services of health and safety video production companies like Studio 52 who can do it for you.

Now is the time to get a handle on your health and safety procedures within your workplace.

Call in the experts and make health and safety your top priority.

ARE YOU STRUGGLING TO COMMUNICATE WITH NEW AGE EMPLOYEES?

Technology is evolving at a rapid pace throughout the world. This means the ways in which we communicate are also changing. What isn’t changing, however, are the dangers associated with the oil and gas industry.

The Middle East is the world’s largest oil producer in the world. It accounts for all net growth and production of crude oil and oil exports. On this basis alone, it’s clear to see that hundreds of thousands of people will need to be, and are, employed in this lucrative, yet dangerous, industry.

What’s concerning is the potential for injury and death due to either poor health and safety education, or lack of ways to portray or enforce it.

In a world rich with technology in many shapes and forms, it’s clear to see there’s room for change within the oil and gas industry, among other dangerous fields.

No longer is it feasible to give a handbook to an employee and expect them to know and read what is required of them. Books, while helpful for reference, are fast becoming outdated methods for educating staff on strict health and safety procedures.

So, what is the way of the future? 
Videos, and plenty of them.

With Videos, you have the opportunity to enrich and educate each and every employee. And what’s in it for you? The knowledge that you’re providing a platform that will allow your staff to learn your health and safety procedures in the most interactive way possible.

New age employees are no less valuable than your oldest staff members, but they do learn the operations and procedures of your business in different ways.
If you are struggling to communicate with your staff members due to differences in learning patterns, it’s time to call in the experts such as Studio 52.

Turning your ‘safety manual’ into an informative, interactive and technologically-advanced video is just one way you can reach out to your new age employees. You could also benefit from safety induction videos, documentary dramas, lessons, animations, incident re-enactment and management message videos as well. Companies such as Studio 52 can provide these exact services.
It may seem less involving than a manual, but watching a video is less demanding and requires less energy and effort – while achieving the same results.

If you can save time and money in the long run, why wouldn’t you? Videos are even processed 60,000 times faster by the brain than text. It’s a proven fact it’s more effective, so your business or company can only but benefit.

When you’re struggling to communicate with your new age employees, there is a way forward.
They can easily become one of your most valuable assets, all with just a change in education.
Whether you’re enforcing new regulations, policies and procedures, or you’re welcoming a new recruit, consider video training as the mainstream education option on offer.
A short four-minute video outlining initial expectations could easily be the difference between a stand-out staff member and one who’s struggling to stay in the industry.

STUDIO 52, ONE STOP SOLUTION FOR YOUR EVERY AUDIO VISUAL BUSINESS NEED

Type Media Production Dubai in Google and you will get lacs of results. There are plenty of audio visual production companies in Dubai, the media city; some provide excellent audio, some provide wonderful videos, then why should you choose Studio 52?

To provide the answer briefly, at Studio 52, we treat your brand as our brand, understand your brand as we understand our brand, put every effort to nurture your brand and with experienced team and state-of-the-art technology create a piece of communication that speaks for your brand, that increases your business leads, that nurtures your business, that creates a success story of your brand.

Now, let’s see two main services by Dubai’s one of the renowned audio visual production houses.

Audio Solutions

– Interactive Voice Response (IVR)

We understand your business needs precisely and produce customized IVR that interacts with caller and guide them with accurate information in pleasant manner. And if your business needs demand, we can connect callers with a customer care representative who can solve the query in the apt way.

– Telephone Hold Message

Telephone Hold Message by Studio 52 lets your customer representatives handle calls with efficiency, accuracy and utter professionalism.

– Multilingual Language Dubbing

Team Studio 52 dubs messages in different languages without losing the authenticity of the message and originality of different language.

– Audio Books

Being Dubai’s one of the highly experienced corporate companies, we make any story from any genre (fiction, non-fiction, DIY, self-improvement, spiritual, education, professional courses) more appealing by adding thrill, drama, thrill and suspense with perfect pauses, pace and excellent voice overs.

– Radio Commercial

We know that radio commercials are not supported by any visual, that’s why your audio is the hero in your communication. We turn the information into interactive content that influences buyers in making their decision in your favor.

• Promoburst

We cater promoburst that evoke the response and at the same time empower you to extend brand loyalty by inviting them to try your other services.

Video Solutions

• Timelapse Video

With periodic progress reports, we empower you to watch your project grow every day and track and share its progress with stakeholders on a regular basis. We produce timelapse videos that show the progress of your project from beginning to completion in as short as 2 minutes.

• Corporate Video

Each brand has some vision to share with the world and so does your brand. With corporate video, we let you share your vision, your story, your product and service in the most compelling and comprehensive way.

• Safety Video

For any organization, safety of their workforce is very critical and at the same time challenging too. We create safety videos that would help you create the culture of safety and productivity in your organization in an engaging and cost effective way.

• 2D 3D Animation Video

Taking the leverage of creativity and technology, we create 2D 3D animation videos that help you execute your innovative ideas in a realistic and cost effective manner.

• Branding & Promotional Video

When it comes to branding and promotional video, Studio 52 is Dubai’s well-known promotional video production house. Our branding and promotional video is an impactful marketing technique and creative path to achieve your business goals. With these videos, we create buzz that transform your target audience in your loyal customers.

• Interviews 

With extra ordinary cinematic effects, we record interviews with CEO/Managing Directors/Chairperson and every person whom you want to be interviewed.

And a lot more…

Apart from the services mentioned above, we deliver customized audio visual service as per various companies’ requirements, which include viral video, medical video, documentary and a lot more.

Why Studio 52?

As you know, we have versatile and industry experience of more than 4 decades. Each of our team members work for the growth of your brand, but while completely considering audio visual production, we give you many reasons to choose us.

– Passionate execution from concept development to completion

– Innovative message

– Extensive library of background sound

– Voice over in 20+ languages and plenty of dialects

– Specialized in multi-lingual communication for a wide spectrum of industries

– Precise modulation of tones to strike the right chord of emotions

– Embedded with special sound effects to keep the listener intrigued

– Delivery in short turn-around time

– Easily shared, influential and enterprising creatives

– Innovative and captivating videos that educate and engage target audience

– Innovative filming techniques adding wow to experience

– In house team for both 2D and 3D walkthrough production

– High production values and visual quality

– Creative think tank for 360° planning and innovation

– Expert team and state-of-the-art technology

And these were just a few reasons from plenty to choose Studio 52 to take your business to the untouched heights. So, what are you waiting for? Connect with us right now at www.studio52.tv/contact